1. Introduction
At CorporaHub, we strive to deliver high-quality corporate services tailored to business needs. We understand that circumstances may arise where a refund is requested. This Refund Policy explains the conditions under which refunds are granted, how to submit a refund request, and the process we follow to handle refund claims.

By using our services, you agree to the terms outlined in this Refund Policy. If you have any concerns, please review this document carefully before making a purchase.

2. General Refund Policy
Refund eligibility depends on the nature of the service provided and its stage of completion. Since our services involve administrative, compliance, and advisory work, refunds may not always be possible.

Full refunds are available only for services that have not yet been initiated.
Partial refunds may be considered for ongoing services, depending on the amount of work completed.
No refunds will be issued for services that have already been delivered.
Refund requests must be submitted within 14 calendar days from the date of purchase.
If a refund request is approved, the reimbursement will be processed within 10 business days using the original payment method.
3. Non-Refundable Services
Certain services are non-refundable due to their nature. These include:

Company formation services once the registration process has begun.
Regulatory and compliance services if documentation has already been submitted to the authorities.
Consulting and advisory services once a consultation session has been provided.
Custom corporate solutions tailored to a client’s specific requirements.
Third-party services that are fulfilled by external providers through our platform.
If you are unsure whether your purchase qualifies for a refund, please contact our support team before making a transaction.

4. Refund Eligibility Criteria
Refunds may be granted under the following conditions:

Service Delay or Non-Delivery: If a purchased service cannot be delivered due to an issue on our side, a full or partial refund may be issued.
Duplicate Payment: If you were charged more than once for the same service, we will process a full refund for the duplicate charge.
Technical Errors in Payment Processing: In cases where a transaction was incorrectly processed, a full refund may be provided.
Cancellations Before Service Initiation: If a service has not yet been started, you may request a cancellation and receive a full refund.
Refunds will not be issued in cases where:

The delay in service is due to the client’s failure to provide necessary information.
The client decides they no longer need the service after work has started.
The client fails to respond to requests for required documentation or information.
5. Refund Request Process
To request a refund, follow these steps:

1️⃣ Submit a refund request via email to [email protected] with the following details:

Full name and contact information
Order number or invoice reference
Description of the service purchased
Reason for the refund request
2️⃣ Review and Processing

Our team will review your request within 5 business days.
Additional information may be requested to assess eligibility.
3️⃣ Refund Approval & Processing

If approved, the refund will be processed within 10 business days.
Refunds are issued using the original payment method.
Processing times may vary depending on your bank or payment provider.
If your refund request is denied, we will provide a written explanation of the decision.

6. Cancellations
If you wish to cancel a service before it has started, you may be eligible for a full refund.
Cancellation requests must be submitted in writing via [email protected].
If work on the service has already begun, the eligibility for a partial refund will be assessed based on the stage of completion.
7. Chargebacks & Payment Disputes
If you believe a charge was made in error, please contact us before initiating a chargeback with your bank.
Chargebacks initiated without prior communication may delay the resolution process.
If a chargeback is filed without a valid reason, we reserve the right to dispute it.
8. Exceptional Circumstances
Refunds may be considered under exceptional circumstances, including:

Unforeseen technical failures on our part that prevent service delivery.
Changes in regulations or legal requirements that prevent us from completing the service.
Other valid reasons determined on a case-by-case basis.
We review exceptional cases individually to ensure a fair resolution.

9. Amendments to This Policy
We may update this Refund Policy periodically to reflect changes in our services or legal requirements. The latest version will always be available on our website. Continued use of our services implies acceptance of any revisions.

10. Contact Information
If you have any questions or require assistance with a refund request, please contact us at:

📍 Address: Port St, Manchester M1 2EQ, UK
📞 Phone: +44 161 200 5380
📧 Email: [email protected]